Free Shipping & Returns
30-Day Trial
3-Year Warranty
Designed to simplify your everyday life while elevating your space, this piece blends style, function, and versatility in one smart design.
Perfectly balanced for both form and function, it adapts effortlessly to your needs—whether you’re organizing, decorating, or upgrading your home essentials.
Crafted with high-quality materials for durability and everyday use
Multi-purpose design that saves space and reduces clutter
Easy to use, clean, and maintain for a stress-free experience
Timeless aesthetic that complements any home style
I have received the wrong product - what do I do?
We are very sorry to hear that you have received an incorrect order.
Please contact us at sheninisme@hotmail.com and we will provide you with further instructions.
How Do I Exchange An Item/Order?
You can exchange a purchased product within 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To exchange an item or order, contact us at sheninisme@hotmail.com and we will provide you with our current return address.
What is your return policy?
Customers can return the purchased products within 14 days of receiving the product. Please note that the item must be unused and in the same condition you received it. It must also be in the original packaging.
How can I return my order?
Please email sheninisme@hotmail.com and state the following:
- Order Number
- Reasons for Return
a. Didn't suit me
b. Wrong / Defect Product (Please include pictures)
c. Not what I was expecting
d. Other Reasons
Our customer care team will advice you on the rest steps.
Have you received my return?
Processing your return usually takes a few days.
However, we will send you an email update as soon as we have received and checked your returned product(s).
Feel free to write us at sheninisme@hotmail.com to check up on your return.
When will I receive my refund?
Processing a refund usually takes up to 7 business days after we have received the returned item(s). If you have any problem, please feel free to contact us at sheninisme@hotmail.com.
Your return policy states that I have to return the product in its original packaging. I no longer have the original packaging - can I still return it?
To make sure that all customers will receive a complete, defection-free product, the products returned must be in a resellable status. We are sorry that products without the original packaging cannot be returned.
Once an order is shipped per shipping confirmation, we cannot make any changes.
Echodecor strives to fulfill orders as quickly as possible! Once an order is placed, it can be challenging to make changes.
| MONDAY-FRIDAY | 9:00AM - 6:30PM |
| SATURDAY-SUNDAY | 11:30AM - 3:00PM |
Email: sheninisme@hotmail.com
Warranty claim process through Campswe
Step 1. Determine whether the damage should be covered by warranty. Here are a few things that are NOT covered by warranty:
Step 2. Fill out our Warranty Request Form.
If you have any questions, don't hesitate to give us a mail. We want to see you back out on your product almost as much as you want to use it, but please be patient as warranty issues can take a considerable amount of time to resolve. Most warranties are usually resolved in a timely manner and will be processed in the order they come in.
Step 3. We will contact you with further instruction.
The next step varies by manufacturer and we will provide you with all the details for the next step.
Please keep safe and thanks for choosing www.sheninisme.com!!
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